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Some time ago, a leading compliant platform's agent in India was arrested, causing quite a stir. Looking back, this incident stems from a security incident in May of this year—a hacker bribed a contractor to directly access and steal user data from inside, resulting in losses of up to $400 million. After months of intensive investigation, Indian law enforcement finally cracked the case and also announced that more arrests are forthcoming.
This incident actually highlights a very real issue with centralized exchanges: no matter how big or secure a platform is, there are always vulnerabilities where people are involved. Contractors and third-party service providers can access sensitive data, but their review and regulatory oversight are usually not as strict as that of direct employees. The platform handled it quite well, announcing full compensation, and the matter is still ongoing, which has somewhat salvaged its reputation.
The clearest takeaway for users is: don't put all your eggs in one basket. Consider dispersing large funds into hardware wallets, multi-signature solutions, and other schemes that do not rely on a single platform, so as to truly avoid the risks of centralized custody.
From a regional perspective, India's attitude towards the crypto industry has been fluctuating—sometimes imposing heavy taxes, other times cracking down on illegal activities. This arrest may help the crypto industry establish a more regulated image locally. But for the platform itself, the $400 million loss plus subsequent legal disputes make the situation quite challenging, and their expansion in emerging markets may need to be reconsidered.