ChainCatcher News: The Web3 Foundation announces that it will gradually phase out official customer support services for Polkadot. The organization states that as the Polkadot ecosystem continues to mature, its strategic focus will shift from expanding centralized support functions to prioritizing the development of more intuitive and autonomous products and user interfaces, reducing users’ reliance on customer support from a system design perspective.
According to the subsequent plan, the official support contact form will remain open for one week after this announcement, then officially close, but remaining submitted tickets will still be processed; the AI chat bot will also be taken offline simultaneously. Additionally, the existing support page knowledge base will be temporarily retained but will no longer be updated or maintained. In the future, user assistance and support will fully transition to decentralized community channels. The official recommends users seek help through Polkadot community channels such as Discord, Reddit, and Telegram.
Disclaimer: The information on this page may come from third parties and does not represent the views or opinions of Gate. The content displayed on this page is for reference only and does not constitute any financial, investment, or legal advice. Gate does not guarantee the accuracy or completeness of the information and shall not be liable for any losses arising from the use of this information. Virtual asset investments carry high risks and are subject to significant price volatility. You may lose all of your invested principal. Please fully understand the relevant risks and make prudent decisions based on your own financial situation and risk tolerance. For details, please refer to
Disclaimer.
Related Articles
CEO của Tether: 550 triệu người sử dụng USDT
Paolo Ardoino, CEO of Tether, revealed that the largest sender of Tether (USDT) accounts for only 4.97% of total transaction volume, indicating a wide distribution among users. In contrast, a competing stablecoin has a larger concentration at 23.34%. Over 550 million people, mostly in emerging markets, use USDT for payments and transfers, highlighting its growing significance outside traditional banking.
TapChiBitcoin32m ago
Cardano Foundation Backs 50M ADA Treasury Proposal for Orion Venture Fund
The Cardano Foundation has introduced a new proposal to withdraw 50 million ADA from the Treasury as the initial funding for the Orion Venture Fund.
The Treasury is set to contribute $75 million, while outside investors chip in with $5 million for the fund, which will be managed by
CryptoNewsFlash41m ago
Solana Expands Cross-Chain Access as Avalanche’s AVAX Launches
Solana expanded cross-chain access after AVAX went live through Sunrise, bringing Avalanche’s native token into its ecosystem.
The AVAX launch on Solana adds a new route for trading, transfers, and broader asset access across blockchain networks.
Solana has opened up cross-chain access on it
CryptoNewsFlash44m ago
Foundry Launches Institutional-Grade Mining Pool for Zcash
Foundry will launch a Zcash mining pool next month, extending its mining operations beyond Bitcoin.
The pool will offer auditable payouts and scalable infrastructure as Foundry expands into ZEC mining for institutional users.
Foundry Digital plans to launch a Zcash mining pool in
CryptoNewsFlash52m ago
Ghana’s Central Bank Tests Stellar-Based Akuna Wallet for Creator Economy Payments
Akuna Wallet entered the Bank of Ghana’s VASP sandbox to test Stellar-based cross-border payment tools for creators and freelancers.
The platform targets payment costs in Sub-Saharan Africa, where cross-border transfers average 8.8%, above the UN’s 3% goal.
Akuna Wallet has joined the Bank o
CryptoNewsFlash2h ago
Brave Introduces Cross-Chain Swaps for Bitcoin, Solana, Zcash, and Cardano Supported by NEAR Intents
Brave Wallet v1.88 added NEAR Intents, enabling cross-chain swaps across Bitcoin, Solana, Zcash, Cardano, and EVM networks.
NEAR Intents has processed over 19 million swaps and more than $14 billion in volume across 35 chains before this wallet integration.
Brave has added NEAR Intents to it
CryptoNewsFlash2h ago
